Power your processes & compliance framework

  • Xugo's configurable work management workflows match to your defined business rules, critical compliance control points, triggers and escalation paths to drive your compliance programs and walk your team through each step.
  • Xugo allows you to manage customer complaints, feedback, recall cases, lab and factory investigations, instigate inspections, audits and corrective actions.
  • Manage triggers and notifications for adverse events. Various thresholds are possible and can be set on reason code(s), specific products with the same Best Before Date etc. Once a threshold is reached a trigger activates a Xugo workflow to notify particular groups of individuals.

Xugo powers your compliance processes and framework
Xugo increases transparency of process to resolve your cases quickly

Increase transparency of process & communication to resolve your cases quickly

  • Once the case is established a series of tasks are automatically created to conduct separate parts of the overarching investigation removing the manual exchange of forms and checklists.
  • Procedures, regulatory checklists and forms can all be accessed from Xugo's knowledge base.
  • Xugo users can attach notes, photos, videos and documents to cases as part of an investigation as proof of analysis and evidence or to identify defects.
  • Reminders and follow up actions can be generated prompting tasks to be completed and cases closed.

Capture & record data wherever you are

  • Log in and easily view, plan and allocate your workload using your smart device of choice.
  • Complete and perform site and asset inspections, quality assessments, safety checklists and forms via the web application or the mobile app.
  • The Xugo app allows work in "occasionally connected, always available” mode to ensure that teams working remotely are always able to complete their work, even when network connectivity is limited or unavailable.

Capture and record data wherever you are
Get visibility and review your compliance program with Xugo

See the big picture via Xugo's dashboard

  • Get visibility and review your compliance program key metrics - what needs to be done, how, by who & by when.
  • At a glance review, track and monitor your workload and your team's tasks.

Get in-depth reports
when you need them

  • Xugo reports provide a real-time view and can be customised, generated and scheduled – daily, weekly, fortnightly etc.
  • Provides insight into your programs and supports regulatory compliance.

Get in-depth reports when you need them with Xugo

Power your processes & compliance framework

  • Xugo's configurable work management workflows match to your defined business rules, critical compliance control points, triggers and escalation paths to drive your compliance programs and walk your team through each step.
  • Xugo allows you to manage customer complaints, feedback, recall cases, lab and factory investigations, instigate inspections, audits and corrective actions.
  • Manage triggers and notifications for adverse events. Various thresholds are possible and can be set on reason code(s), specific products with the same Best Before Date etc. Once a threshold is reached a trigger activates a Xugo workflow to notify particular groups of individuals.

Increase transparency of process & communication to resolve your case quickly

  • Once the case is established a series of tasks are automatically created to conduct separate parts of the overarching investigation removing the manual exchange of forms and checklists.
  • Procedures, regulatory checklists and forms can all be accessed from Xugo's knowledge base.
  • Xugo users can attach notes, photos, videos and documents to cases as part of an investigation as proof of analysis and evidence or to identify defects.
  • Reminders and follow up actions can be generated prompting tasks to be completed and cases closed.

Capture & record data wherever you are

  • Log in and easily view, plan and allocate your workload using your smart device of choice.
  • Complete and perform site and asset inspections, quality assessments, safety checklists and forms via the web application or the mobile app.
  • The Xugo app allows work in "occasionally connected, always available” mode to ensure that teams working remotely are always able to complete their work, even when network connectivity is limited or unavailable.

See the big picture via Xugo's dashboard

  • Get visibility and review your compliance program key metrics - what needs to be done, how, by who & by when.
  • At a glance review, track and monitor your workload and your team's tasks.

Get in-depth reports
when you need them

  • Xugo reports provide a real-time view and can be customised, generated and scheduled – daily, weekly, fortnightly etc.
  • Provides insight into your programs and supports regulatory compliance.

feature-packed works management software

Xugo is rich in features designed to connect your teams, processes and store your data

knowledge base

Find and access your reference information using Xugo's knowledge base. Store, find and access all types of information such as - Procedures, regulatory documentation, technical information, Products, raw materials, datasheets etc. With Xugo, content can be housed for context-driven access.

tracking & traceability

Xugo can help you refine your productivity - track how long and the effort it took to complete a task or close off an event/case/incident. Benefit from assessing how you're doing at specific tasks. Whatever you do, for every case created and managed in Xugo, there is an extensive traceability trail showing retrospectively who did what and when. Xugo securely logs every change to a case – action and interaction and shows transparently what each and every user has been doing. In the event of a quality problem or product failure, full traceability can isolate the affected products and greatly limit the extent of any recall or corrective action.

visualise your data & extract insights

Xugo's dashboard provides a near immediate real-time view of your data (tasks, cases, program) in one easy to access place. Manage what you see by customising your dashboard, create a pie chart or bar graph, without writing code. At a glance you get a colourful easy to interpret snapshot of your quality assurance programs. Get visibility of simplified operational report stats and other important stats. Track and monitor your workload, your team's tasks, cases or other metrics. Xugo's comprehensive record of change logs allows for audit trails to be viewed or exported to report trends, metrics and analytics.