Advanced Care - Training Course
1 Day CRM Training Course
Pre-requisites:
Introduction To Care
Duration:
9am - 5pm
Course Objective
This course is designed for advanced Care users. During the day, participants will increase their understanding of Care Special Functions and confidently undertake administration tasks in Care, including setting up new users and creating or modifying triggers, thresholds, letters and forms.
Course Outline
Start 9am
Review Of Basic Care Functions
Special Functions Menu
- ● Keywords and Menus
- ● Consultant, Department and Security
Morning Break: 0.5 hours
Setting up Triggers
Lunch: 0.75 hours
Setting up Thresholds
Afternoon Break: 0.5 hours
Word Processing Functions
Modifying letters
Writing your own hot-prints
Writing your own emails
Finish 5pm
Learn about Introduction to Care training
