CRM Software
Our suite of CRM applications enables you to log customer contacts, manage workflow for investigations, and report to managers in real time, while maintaining a consumer focus, not a systems focus.
Our CRM software embodies our innovative business model that allows us to provide you with the best combination of modules for your current CRM needs. Because of the flexible architecture we employ, your CRM system can develop as your business and customer needs expand. This means greater Return On Investment (ROI) and a system that is ready for growth.
Food, beverage and household manufacturers, retail stores, pharmaceutical companies, automotive manufacturers, banking, and telecommunications corporations throughout Asia Pacific and the world already use our creative CRM solutions.
The main components of our suite of CRM software applications are as follows:
Software
Care
Care CRM™ is our comprehensive customer relationship management (CRM) software application. It allows you to capture, manage and follow-up your customer feedback effectively, thereby improving consumer loyalty to your brands. It forms the hub of our CRM software suite.
Care UpClose
Care UpClose is our specially designed reporting tool, that allows you to analyse collated data and identify product performance, consumer satisfaction and behaviour, marketing trends, as well as identify potential hotspots and areas for improvement.
Care Task Manager
Care Task Manager (CTM) is our workflow management tool, designed to help you manage tasks associated with customer contact, feedback, investigations, and responses.
Learn more about Care Task Manager
Support, Training & Deployment Options
Product Support
All of our CRM software and services are fully supported 24 hours a day, 7 days a week
Learn more about our product support
Product Training
SFI International offer full training in the use of all of our CRM products
Learn more about product training
Deployment Options
We offer a number of CRM software deployment options including Saas
Learn more about our software deployment options
Learn what our clients say about our CRM Software
Contact us to discuss your software requirements or to arrange a demonstration
