New research shows what anecdotal evidence has long suggested: headlines about food poisoning outbreaks and tainted foods affect consumer purchasing decisions.

Like the staff at Faull's shoe shop. While I was there in my well loved red boots, they organised some polish, with the sales person testing the colour and then polishing both my boots. Service – they get it.

The growth in online retail and foreign competition is not new. In fact, the online retail train left the station years ago, with loud messages about this emerging trend.

Six short weeks. That's all it took for Google to completely change the landscape for Australian small to medium enterprises. Read how to review your SEO strategies so that you can still be found in Google's search results.

New laws coming into effect on January 1st include mandatory reporting of consumer product related incidents where death, serious injury or illness has resulted.

To make your job easier, SFI have been setting up a Web portal where you or your customers can log any issues relating to your products or services.

You can operate this yourself or have SFI monitor it and submit reports to the Commonwealth Government and the ACCC when appropriate to do so.

Contact us to find out how we can assist you in ensuring that you are compliant or to find out more about the changes.

According to the Rust Report - a well known IT publication - SFI International are a company worth watching.

The 400-member global retail-manufacturer alliance the Consumer Goods Forum has made two cornerstone commitments to address climate change on the first day of the Cancun Climate Summit.