Manufacturers Go Online Shopping with teebop.com.au

SFI International began operations in 1992, offering tools that allow companies to provide a better customer experience. We do this through research, software and consulting services that help your organization identify systemic issues and root causes of customer complaints.

In 2005, in conjunction with our US partner (SFI Inc.), we launched teebop.com an e-commerce solution for hard-to-find and discontinued products. Our client list has grown over the years and now includes such iconic brands as:

    Reckitt Benckiser • Playtex Products, Inc. • Prestige Brands • CNS, Inc • Colomer, USA • Mom Invented • Alberto Culver •
    Ascendia Brands • Miracle of Aloe • Colgate-Palmolive • Bar Keepers Friend • Eagle Snacks • Salon Selectives •
    Home Care Industries • Majans Bhuja Mixes • Evenflo • Red Island Australia • Naterra International • KCM Brands

The continued success of the Teebop venture now sees the official launch for the Asian – Pacific markets.

The features and functionality of this service meet the key drivers of today’s e-commerce market. Online shopping is here to stay and with Teebop, SFI are looking to work with your company to ensure that you take full advantage of this opportunity.

Brand positioning is critical in today’s climate and those companies who make it simpler for their customers to find their products will strengthen their market position and improve their bottom line results, through an improved customer experience.

CEOs often struggle to acknowledge that your department is not a cost centre. Teebop can help.

We have identified that there are a significant number of customers who contact you because they struggle to locate products. We have also found that customers will typically try an alternative brand if they are unable to locate your brand after five attempts.

With various brands competing for limited supermarket shelf space in the wake of the growing ‘home brand’ trend, it is becoming increasingly difficult to have all of your products on display. Teebop is designed to help you meet the needs of your customers by effectively giving you an extension of shelf space into the online retailing arena, ensuring product availability for your loyal customers and improving their experience of your brands.

In addition, customer service departments are able to refer their customers directly to the Teebop online store where they can locate your products easily, ensuring customer satisfaction. At present your only alternatives are to direct them to a supermarket (which may no longer stock your product) or to try and locate the nearest stockist.

Team Picture

Teebop allows your customers to purchase hard-to-find products or discontinued products 24/7 online at www.teebop.com.au or by calling our operators on +61 3 8847-1330. We also cater for standard product lines, offer parts replacement, new product promotional marketing and business-to-business sales.

If your company provides non-perishable items then teebop.com.au will expand your market reach, generating additional revenue for very little cost.

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You may also be interested in reading the Teebop Australia press release