SFI International and Experian QAS Partnership Offers Combined Solutions
SFI International have partnered with Experian QAS to offer your company a solution that combines SFI's world-class Care suite of CRM software with Experian QAS's range of dynamic and customer focused retail industry products.
All successful retail, online retail, catalogue or mail order companies place great emphasis on quality customer service, fulfilling orders accurately, delivering goods on time, and processing complaints in a timely and appropriate manner. Experian QAS provides resources and tools to maintain accurate and up to date details for:
●E-commerce/Online retail services
●Customer Loyalty programs
●HR and payroll efficiency
●Call centre management
●Delivery accuracy
QAS products enable the accurate input of information at the point of capture, allowing marketing material or complaint follow-up to be sent to the correct addresses for your most important contacts: customers or prospects who have made contact with your organization.
Verifying addresses as they are entered into your CARE system has the following benefits:
●Reduces returned mail, catalogues and product shipments
●Eliminates address errors, such as formatting and spelling mistakes
●Entitles you to postage discounts through Australia Post for bulk mail-outs
●Improves the reliability of complaints follow-up, thereby improving your customer service
Experian QAS Products
Experian QAS products include the following...
QAS Pro
QAS Pro address verification software provides fast and accurate real-time address validation against the latest Australia Post Postal Address File (PAF). Performing address verification at the point of entry can prevent errors and omissions entering address database programs. The software is easy to use and install.
You can try this product for free on the Experian QAS website
Verify International Addresses
QAS are currently licensed resellers of postal address data for 18 countries.
For more details, refer to: http://www.qas-experian.com.au/products/verify-international-addresses.htm
QAS Batch
QAS Batch is a powerful interactive data cleansing tool which enables you to clean addresses in your existing database.
Your organisation's database or mailing list is your most valuable data and QAS Batch product allows you to clean your existing or rented database and highlight or correct any incorrect addresses. This in turn will:
●Reduce the cost of your brochure or follow-up mail-outs.
●Reduce your overall campaign costs, and increase ROI
QAS can offer a free data health check to SFI customers to analyse the accuracy of their data, plus run a return on investment report on the implications to that business.
We would also like to hear of any issues around contact data management that you may be having.
To learn more you can contact SFI International
Or
Contact James Dixon
Business Partner Account Manager
Experian Marketing Services
Experian Asia Pacific | Level 15 | 100 Miller Street | North Sydney | NSW | 2060
T: +61 2 8907 7244 | M: 0403 548 104
