Australian Sales Practices Laws effective 1 January 2011
Sales Practices
The following summary is based on a Draft guide available from www.consumerlaw.gov.au and may be subject to change.
The definitions are extensive and include:
●Unsolicited supplies
●Unsolicited consumer agreements
●Pyramid schemes
●Multiple pricing
●Lay-by agreements
●Referral selling
●Harassment and coercion
●‘Proof of transaction’ and itemised bills
●Warranties, refunds, repairs - ‘consumer guarantees’
For detailed information, refer to the Australian Consumer Law website
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