Improve your work management with Xugo
Xugo is designed to connect your teams & processes, store your data & comply with regulatory requirements
while you work from anywhere you like.
Different types of businesses working across diverse industries use Xugo to enable their work program and ensure their processes run smoothly.
Dynamic case management functionality & 360 view of the customer & interactions
- Ability to support Cases (Events/Incidents) & Tasks (or issues)
The ability to collect, record, prioritise, track & investigate notifications of alleged non-compliance & enforcement-related actions as part of inspections, investigations
- Supports inspections management activities including audits, assessment activities & field activities
- Supports scheduled & random field & desktop audits
- Supports operational planning & resource allocation including managing different team workloads & planning field activities
- Integrates with popular Social Media Platforms whilst you view your social steams within 1 interface
- Provides independent capabilities to monitor & manage social media presence
- Performs valuable listening - the ability to determine if an interaction requires follow up
- Ability to automate either a new case creation or update an existing case from a notification/mention or post
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The Story behind Xugo
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Finding a management system that works for you
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Why digitisation is the buzzword on everyone’s lips
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Why people are at the heart of digital transformation
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how we have helped others
Streamlining legacy meter exchange replacements
Using Xugo's web and mobile platform, United Energy's office and field teams can easily track the installation of new smart meters and removal of legacy hardware while conducting condition and routine safety checks on existing connections.
Xugo onboard to deliver vegetation management system to Essential Energy
The solution includes mobile, spatial and interface functionality, allowing for secure data sharing and updates. Xugo is unique in that it is one of the only Vegetation Management Systems on the market that is “truly cloud”.
see who we work for
Goodman Fielder
“Upgrading to Xugo streamlined our case management processes & enabled us to provide a superior customer experience. Our team are enjoying its intuitive interface and easy to use functionality.”
Stan Bunting
Head of Quality Assurance
United Energy
“Our teams in the office and in the field can now easily track the removal of old hardware and installation of new smart meters. Xugo has helped us save costs and be more efficient.”
Fari Sazegar
Legacy Meter Exchange Project Manager
Powercor Australia
“Xugo enabled us to improve our processes by better identifying risks, to communicate and prioritise work and manage our field teams and contractors through a seamless, web and app-based approach.”
Chris Heinz
Head of Vegetation Management